Create your Optum Bank HealthSafe ID™ today

Create your HealthSafe ID

All account holders will need to create a HealthSafe ID to access their health accounts online.
 

Create HealthSafe ID
 

What is HealthSafe ID?

HealthSafe ID is our leading technology that strengthens website authentication protocols and enhances the security of your account by adding dual-factor authentication so it remains safe and secure. 
 

HealthSafe ID makes logging in easy and more secure

Using a HealthSafe ID gives you access to many of your health benefits with just one username and password. No more multiple passwords for multiple sites. Use it whenever you see the HealthSafe ID name.

HealthSafe ID is used as a single set of log in credentials across UnitedHealth Group, which allows Optum Bank to take advantage of the scale of UnitedHealth Group in safeguarding consumer account information.
 

Your HealthSafe ID Data

Optum Bank may share certain information with its affiliates and third parties as described in the Optum Bank privacy notice.
 

Who owns HealthSafe ID? 

HealthSafe ID is owned by UnitedHealth Group, which is the parent company of both UnitedHealthcare and Optum. Optum manages the HealthSafe ID solution within UnitedHealth Group.
 

Not sure if you have HealthSafe ID?

If you’ve ever had an Optum ID, you can use the same username and password to log in. If you’re still not sure, start the registration form and we’ll let you know if your information is already connected to a HealthSafe ID. We can also help you recover your username or password if you forgot.

Click here to recover your username

Click here to recover your password

No HealthSafe ID? No problem.

Here are steps to get your HealthSafe ID if you don’t have one yet. Registration is easy.

1. It typically takes less than 5 minutes.
2. You only have to do it once – quickly sign in with your new username and password each time you return.
3. In order to change your log in credentials, you will be directed healthsafe-id.com. This is a valid URL that is wholly owned and operated by Optum.
4. You’ll need to provide your name, birthdate, ZIP code, and phone number and either an employee ID or Social Security number.
5. We’ll ask you to confirm your email and phone number to keep your account secure.
    

Need help?

We’re here for you. Call our Customer Service support line at 1-866-234-8913.

*Employers and providers will continue to log in the same way. You do not need to create a HealthSafe ID unless you are an Optum Bank account holder.