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Resource center Customer support

HSA sign in

  • Check your balance
  • Manage contribution
  • Reimburse yourself
  • Pay a bill
Sign in

Grow your HSA

HSA resources

How to transfer your HSA

Multiple HSAs? Consolidating your funds into one account with Optum Bank is easy.

Learn more

FSA sign in

  • Check your balance
  • Upload receipts
  • Track your claims status
Sign in

Save with an FSA

FSA resources

Shop and save

Your payment card is the fast, easy way to save on all kinds of everyday eligible health items.

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Health account comparison

HSAs, FSAs and HRAs all offer ways to pay for health care costs and save on taxes.

See how they compare

Contact us

Find phone numbers, email addresses or other contact information for Optum Bank products and services.

Account holder contact information

  • For questions about
    Contact information

    Optum Bank Health savings account (HSA) 

    • Call

      Our customer support center is available 24/7 at 1-866-234-8913

    • Account sign in

      Sign in for self-help tools and assistance

    UHC HSA

    • Call

      Our customer support center is available 7 a.m.–7 p.m. CT, Monday–Friday at 1-800-791-9361

    • Email

      customercare@optum.com

    • Account sign in

      Sign in for self-help tools and assistance

    MyCDH HSA

    • Call

      Our customer support center is available 24/7 at 1-877-470-1771  

    • Website

      mycdh.optum.com

    • Email

      healthaccountservicing@optum.com

    • Account sign in

      Sign in for self-help tools and assistance

    Flexible spending account (FSA)

    • Call

      Our customer support center is available 24/7 at 1-800-243-5543

    • Email

      accountholderservices@optum.com

    • Account sign in

      Sign in for self-help tools and assistance

    Health reimbursement arrangement (HRA)

    • Call

      Our customer support center is available 24/7 at 1-800-243-5543

    • Email

      accountholderservices@optum.com

    • Account sign in

      Sign in for self-help tools and assistance

    Dependent care flexible spending account (DCFSA)

    • Call

      Our customer support center is available 24/7 at 1-800-243-5543

    • Email

      accountholderservices@optum.com

    • Account sign in

      Sign in for self-help tools and assistance

    Medicare Advantage medical saving account (MSA)

    • Call

      Our customer support center is available 24/7 at 1-855-893-2300

    • Account sign in

      Sign in for self-help tools and assistance

    Commuter benefits

    • Call

      Our customer support center is available at 1-888-339-3685 or 1-800-243-5543 

      Our CERA Transportation customer support is available 24/7 at 1-877-462-5039 

    • Email

      accountholderservices@optum.com

    • Account sign in

      Sign in for self-help tools and assistance

    COBRA

    • Call

      Our customer support center is available 7 a.m.– 6 p.m. CT, Monday–Friday at 1-855-687-2021

    HealthSafe ID

    • Call

      Our customer support center is available 24/7 at 1-844-553-7130

    • Email

      customercare@optum.com

  • For questions about
    Contact information

    Optum Financial

    • Call

      Our customer support center is available 24/7 at 1-866-234-8913

    • Email

      of-service@of.optum.com

    • Account sign in

      Sign in for additional support or to view account

  • For questions about
    Contact information

    Retiree reimbursement account (RRA)

    • Call

      Our customer support center is available 7 a.m.–7 p.m. CT, Monday–Friday at 1-877-298-2322 

  • For questions about
    Contact information

    Verify check

    • Call

      Optum Bank consumer check payment verification support is available 7 a.m.–6 p.m. CT, Monday–Friday at 1-844-343-3690

  • For questions about
    Contact information

    Prepaid card

    • Call

      Our customer support center is available 24/7 at 1-877-370-5329

Industry professional contact information

  • For questions about
    Contact information

    Optum Bank employer support

    • Call

      Our customer support center is available 7 a.m.– 6 p.m. CT, Monday–Friday at 1-866-988-2006

    • Email

      HSAGroup@optumbank.com

    • Account sign in

      Sign in to access self-help tools and assistance

  • For questions about
    Contact information

    Optum Pay provider portal and health plan support

    • Call

      Our customer support center is available 7 a.m.–6 p.m. CT, Monday–Friday at 1-877-620-6194

    • Account sign in

      Sign in to find self-help tools and assistance

Additional account support resources

Customer service line

If you need more help, call our customer service support line at 1-888-445-8745.

Business support for industry professionals

Get resources and support for health care providers, payers and partners.